All orders for our hire pools and Tens Machines to UK Mainland qualify for our free next working day delivery. Other items such as hose pipes and liners when ordered without a hire pool will incur a shipping charge. This will be calculated at the time of order. Orders received by 1PM UK time on a working day Monday to Friday are despatched the same day. Orders received after 1pm will be despatched on the next working day. Orders received on a Friday before 1pm are shipped for delivery on Monday.
Deliveries to Remote Areas e.g. Scottish Highland areas, Isle of Man and Northern Ireland may take 2/3 working days to arrive. Unfortunately, delivery to these areas will not qualify for our free next day delivery service. We are happy to deliver to these areas, but they will incur additional shipping costs. We will only charge the amount the courier charge us so will do everything we can to keep the cost to a minimum. If you live in one of these areas please inquire to find out how much the delivery will be to your postcode.
Saturday Delivery is available in the UK only, at extra cost of £20.
If you provide a mobile phone number with your order, you will receive a text message on the morning of delivery with a 2 hour time window during that day. If you are nothing at the time of delivery a calling card will be left by the delivery person advising if a further attempt is to be made, or giving contact details of the carriers local depot in order that you can make alternative arrangements.
We are happy to authorise the goods to be delivered to a safe place if requested. This will be at the hirers/buyers risk.
Any questions about delivery please do get in touch and we will be more than happy to help!